Privacy Policy for KeyBidz
1. Information We Collect
a. Personal Information
We may collect the following personal information when you interact with our Platform:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (e.g., credit/debit card details, billing address)
- Profile details (e.g., property preferences, saved searches, and user preferences)
b. Non-Personal Information
We may collect non-personal information such as:
- Browser type and version
- Device type
- IP address
- Pages visited
- Time and date of visits
- Referring URL
c. Information from Third Parties
We may receive information about you from third parties, including certified agents, social media platforms, and analytics providers.
2. How We Collect Information
a. Usage Tracking
We track how you use our Platform to diagnose issues, administer the Platform, and enhance user experience. This tracking helps us identify user interests and improve content and features.
b. Internet Protocol (IP) Address
We collect IP addresses for system administration, analyzing usage patterns, and ensuring compliance with our policies. While session and usage data may be linked to an IP address, it is not usually associated with personal information unless necessary for legal or security purposes.
c. Cookies
Cookies are used to enhance your experience, facilitate property listings, and enable certain functionalities like online bidding. You can manage or disable cookies through your browser settings, but doing so may impact some features.
d. Registration
When you register with KeyBidz, we collect information such as your name, email, phone number and preferences. This allows us to notify you about relevant listings, biddings, and services. You can update your information by accessing your account settings.
e. Online Bidding
Participation in online bidding may require additional personal information, such as financial details, to process transactions. While transaction data is tracked for operational purposes, it is generally stored in aggregate form and not directly linked to personal identifiers.
3. Phishing
We ask users of KeyBidz to be vigilant against “phishing” attempts. These are fraudulent communications claiming to be from KeyBidz, designed to trick you into providing sensitive information. KeyBidz will never request sensitive financial information, passwords, or personal details via non-secure or unsolicited means. If you receive any suspicious communications or suspect phishing activities claiming to be from KeyBidz, please contact us immediately.
4. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our Platform.
- To facilitate property listings, bidding processes, and transactions.
- To verify your identity and comply with legal obligations.
- To improve user experience and Platform performance.
- To communicate with you about updates, promotions, and services.
- To process payments and send receipts.
- To respond to inquiries and provide customer support.
5. E-mails and Other Communications
When you perform actions such as subscribing to notifications or registering to bid, you agree to allow KeyBidz to contact you according to your preferences. You can update these preferences anytime by logging into your account settings.
Please note that KeyBidz may send essential non-promotional communications, such as bidding updates or property details you have requested, regardless of your promotional preferences. New communication methods we introduce will include instructions for opting out if desired.
6. Opt-Out Right
You can control how we use your personal information for communications. Registered users can opt out by deactivating their account or updating their communication preferences through account settings. Alternatively, you can contact us to request updates or removal of your data. Note that some non-promotional communications, such as bidding updates or transaction details, may still be sent. If you deactivate your account, we may retain some information for legal and compliance purposes.
7. Sharing Your Information
We may share your information in the following ways:
a. With Certified Agents
- To facilitate property transactions.
- To provide support during the buying and selling process.
b. With Service Providers
- Payment processors
- Marketing agencies
- Hosting and analytics providers
c. For Legal Reasons
We may disclose your information if required by law or to:
- Comply with legal processes.
- Protect the rights, safety, and property of KeyBidz, our users, or the public.
d. With Your Consent
We may share your information for other purposes with your explicit consent.
8. Cookies and Tracking Technologies
a. Cookies
We use cookies to enhance your experience on the Platform. Cookies may include:
- Session cookies
- Persistent cookies
- Third-party cookies
b. Analytics
We use third-party analytics tools (e.g., Google Analytics) to understand user behavior and improve our services.
c. Opting Out
You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact certain functionalities of the Platform.
9. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your data for specific purposes.
- Portability: Request a copy of your data in a machine-readable format.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, contact us at [email protected].
11. Data Security
We implement industry-standard measures to protect your information, including encryption, firewalls, and secure hosting environments. While we strive to protect your data, no security measure is completely foolproof, and we cannot guarantee absolute security.
12. Children’s Privacy
Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
13. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
14. Data Availability
Property listing data may be available from KeyBidz through other means and may include additional property listing data when a seller opts not to display their property through our Services. KeyBidz reserves the right to retain, organize, and use data collected during normal business operations. This data may be used for marketing, affiliate marketing, or any other activity deemed beneficial to KeyBidz or its affiliates.
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15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed.